With know’N’act, you can use real-time insight to stay on top of and resolve customer issues quickly. That means better customer experiences, more personal relationships with your customers, and increased customer loyalty to your products and services. It’s a win-win-win scenario.
Increase Revenue per Customer
know’n’act helps you build a loyal customer base that wants to purchase your products. As you add more loyal customers, you grow your business. In addition, know’N’act provides an easy way to upsell and cross-sell your products.
With InstantInsight, you can use customer feedback to drive performance metrics and improve the overall customer experience. To keep your staff more customer focused, you can build award systems that use feedback to reward your employees for superior customer satisfaction.
Real-time insight drives real-time solutions. With know’N’act, you can receive instant alerts that enable you to respond to your customers immediately. You can also utilize rich reports and live analytics to monitor performance and more easily understand your customers.