Privacy Policy

Last Updated: November 11, 2013

This Privacy Policy explains how InstantInsight, Inc. (doing business as and referred to herein as “know ‘N’ act ,” “we” or “us”) collects, uses and shares information about you when you access and use our website (the “Site”). This Privacy Policy does not, however, describe the privacy practices of know‘N’act’s customers (such as retailers or restaurants) who use our products and services to collect information about their users. For more details about the privacy practices of our customers, please refer to their respective privacy policies. Additionally, this Privacy Policy does not apply to the information we collect about any customer that registers for, or uses, our products and services via the Site.

We may change this Privacy Policy from time to time. If we make changes, we will provide notice of such changes by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as by adding a statement to our Site or by providing notice via email). If you have any questions about this Privacy Policy, please contact us at: Email – compliance@knownact.com

Collection of Customer Information

We collect information you provide directly to us through our Site. For example, we collect your email address when you sign up for our newsletter. [Note: the data map does not identify any data collected from your Facebook page. Please confirm whether you collect any data from that page.] In addition, we automatically collect certain information, such as:

    • Log Information: We log information about your use of our Site, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our Site.
  • Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, and this may include sending cookies to your computer or mobile device. Cookies are small data files stored on your hard drive or in device memory that help us to improve our Site and your experience, see which areas and features of our Site are popular and count visits We may also collect information using web beacons (also known as “tracking pixels”). Web beacons are electronic images that may be used in our Site or emails and help deliver cookies, count visits, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon. For more information about cookies, and how to disable them, please see “Your Choices” below. [Note: Please confirm whether you use Flash cookies.]

Use of Customer Information

We may use information about you for various purposes, including to:

    • Provide, maintain and improve our Site;
    • Respond to your comments, questions and requests;
    • Respond to comments, questions and requests and provide customer service;
    • Communicate with you about products, services, offers, promotions, and events offered by us or other companies, and provide news and information we think will be of interest to you;
    • Monitor and analyze trends, usage and activities in connection with our Site; and
  • Carry out any other specific purpose for which you provided the information.

Sharing of Customer Information

We may share information about you as follows or as otherwise described in this Privacy Policy:

    • With vendors and other service providers who need access to your information to carry out work on our behalf;
    • In response to a request for your information if we believe disclosure is in accordance with, or otherwise required by, any applicable law, regulation or legal process;
    • In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company;
    • To protect the rights, property and safety of know‘N’act or others; and
  • With your consent or at your direction.

We may also share aggregated or de-identified information about you, which cannot reasonably be used to identify an individual you.

Analytics Services Provided by Others

We may allow others to provide analytics services on our behalf. These entities may use cookies, web beacons and other technologies to collect information about your use of our Site, including your IP address, web browser, pages viewed, time spent on pages, and links clicked. This information may be used by know ‘N’ act to, among other things, analyze and track data, determine the popularity of certain content, and better understand your online activity. [Note: please confirm whether you currently engage in online behavioral advertising or plan to engage in these activities in the near term.]

Security

know‘N’act takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

International Data Transfers

know‘N’act is based in the United States and the information we collect is governed by U.S. law. By accessing or using our Site or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.

Your Choices

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Site.

Promotional Communications

You may opt out of receiving promotional emails from know‘N’act by following the instructions in those emails.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Name of Designated Agent: Compliance Officer
Address: 2889 152nd Ave NE, Suite B, Redmond WA 98052
Phone: (425) 749-7350
Fax: (425) 869-6811
Email: compliance@knownact.com

Copyright 2015 know’N’act

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