know'N'act is a real-time customer engagement platform that delivers 360 degrees of digital interaction. Going beyond traditional surveys and analytics, know'N'act includes powerful features that help you build and deepen customer relationships, increase revenue, and grow your brand. know'N'act lets you delight disappointed customers before type post online, all while delivering rich, engaging experiences that turn good customers into great ones.
Powerful, cloud-based service available everywhere
instant insight into customer experiences
Connect instantly with customers
Respond with make-it-right offers, coupons and more
Track your business and customer experiences
Ensure repeat, happy customers
So, how does it work? First, sign-up for a free know'N'act account. Then, tell us the engagement features you're most interested in and we'll set up a campaign to match. It's that easy.
Once your campaign is underway, you can track it using the know'N'act dashboard. The dashboard delivers a rich, detailed view of the health of your business as your customer sees it - right now, wherever the are.
For larger enterprises, know'N'act integrates with existing CRM systems or call centers for a seamless, company-wide customer engagement platform.